This course presents a systematic approach to managing housekeeping operations and provides a thorough overview, from the big picture of maintaining a quality staff, planning and organizing, to the technical details of cleaning each area of the hospitality facility. Through internship program, students should be able to explore issues influencing the growth and development of the Hotel and Catering Industry. Students throughout the internship program are required to develop their own leadership styles consistent with a Certificate, Diploma and Degree level qualifications.