Customers come into contact with service operations every single day. We are users of wide range of commercial and public services, such as childcare services, hospitals, shops, schools, holiday firms, police services, restaurant, television and the internet. Indeed, many of us are responsible for delivering service not only as part of our friends and families: providing cooking and cleaning services, ‘taxi’ services, organizing holidays and providing emotional support services. Thus, this course aims to provide an overview of the hospitality Industry, its career paths, the tourist, International and local organizations, duties and responsibilities of major operational departments and the property management systems of the services.