The adoption of a quality management system is a strategic decision for an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives. The potential benefits to an organization of implementing a quality management system based on the ISO9001:2015 Quality Management Systems are:
a) The ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements;
b) Facilitating opportunities to enhance customer satisfaction;
c) Addressing risks and opportunities associated with its context and objectives;
d) The ability to demonstrate conformity to specified quality management system requirements. (Source: ISO9001:2015)
This program is designed to help organizations to clearly understand the ISO 9001:2015 Quality Management System and how organizations can implement this system. It is also beneficial to those organizations that are currently ISO 9001:2008 certified and wish to transition to the revised standard, ISO 9001:2015